Support
We're here to help.
Oosby is designed to make life simpler, not to make you hunt for help. If you ever get stuck, or something doesn't feel right, we'll get you sorted quickly.
Get in touch
The best way to reach us is by email:
We aim to reply within one working day.
Please include as much detail as you can (for example: which "thing" you were adding, or what you saw on screen). It helps us help you faster.
Starting your journey with Oosby
Sign up with one click
Use Apple, Google, or passkeys. No passwords to remember.
Add your first item
Start with anything important: your car, home insurance, or recurring appointments.
Stay ahead, stay calm
We'll remind you when things need attention, quietly and just in time.
Everything in its place
Oosby organizes your household items into clear, logical sections. No more hunting through scattered notes. Everything you need is exactly where you expect it.
Frequently Asked Questions
What is Oosby?
Oosby is your quietly clever household companion. It remembers the boring-but-important stuff, from MOTs to insurance renewals, and helps you stay on top of it all without stress or clutter.
Is Oosby free to use?
Yes. Oosby's core features are free.
We plan to offer optional paid features later (for example, enhanced storage, sharing options, or smart household insights) but you'll always know before you pay for anything.
How secure is my information?
Very.
- • UK users' data stays in the UK.
- • All data is encrypted in transit (HTTPS) and at rest.
- • We use passkeys and secure sign-in via Apple or Google. No passwords to steal.
- • Your information is never shared with advertisers.
For full details, visit our Trust page.
How does Oosby make money if it doesn't sell data?
We don't sell or share your information. Ever.
When you're due a renewal or key date, Oosby may show you relevant offers, but only when you choose to see them. If you take up an offer, Oosby may receive a small referral fee from the provider.
That's how we keep Oosby sustainable while keeping your data private.
Why does Oosby ask for permissions or personal details?
We only ask for what's needed to help Oosby work properly (for example, your car registration so we can check its MOT date, or your postcode for location-specific reminders).
You stay in control at all times.
I've forgotten how to sign in. What should I do?
Oosby doesn't use passwords.
Just sign in again using the same Apple, Google, or passkey account you used originally.
If you're still having trouble, drop us an email. We can help.
Can I share Oosby with family or housemates?
Shared access is coming soon.
Right now, each person has their own account, but we're working on secure household sharing so everyone can stay in sync.
Can I delete my data?
Yes, at any time.
You can delete your account and all associated data directly from within the app. We'll permanently remove your information from our systems within 30 days, except where we're legally required to retain it.
Where can I read your policies?
You can read our:
They're written in plain English. No legalese, no jargon.
How do I suggest a feature or report a bug?
We love hearing from users.
Email us at support@oosby.com with your ideas, suggestions, or issues.
We can't promise to build everything, but we read every message and reply personally.
Thank you
Every suggestion, every bit of feedback, every kind word helps us make Oosby better.
We're a small team with a big belief: that technology should make life calmer, not noisier.
Thanks for being part of it.